ICM are a great rarity among creative agencies – producing work that is stylish, innovative,
creative and value for money. They also continue to impress with their constantly evolving knowledge of the business and their willingness to provide both challenge and insight.
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MAKING IT HAPPEN FOR YOU AND YOUR BUSINESS
We make it our job to focus on you, your business and your objectives 100%
Whether it’s packaging, a brochure or a website, the first step is to get to know you and your business so we can work together for great results.
In fact, we roll up our sleeves and thoroughly immerse ourselves in your business. It’s only by doing this that we can deliver the kind of sharp, incisive and creative digital design and marketing that will help to drive your business forward.
We’ll start by asking you loads of questions. The better we know you, the more effectively we can work together and achieve your key goals.
HELPING YOU IMPROVE PERFORMANCE AND BOOST SALES
Thinking beyond design to help improve performance,
boost sales and raise morale consists of a three-step process at ICM
STEP 1: Gaining Insight
by stepping into your audience’s shoes, we examine what makes them tick, understanding their motivation and thinking processes.
STEP 2: Gathering Information
to help you attract, engage and connect to the right people.
STEP 3: Delivering a Solution
with creativity, innovation and expertise that inspires your potential customers to take action, helping you to build a loyal and lasting customer base.
GETTING TO KNOW YOU
Design, creativity, user experience and marketing strategy are all key to making your business successful.
Measurement & planning
Every campaign we carry out for you is founded on structured thinking, enabling us to set the parameters for success and outcome analytics.
We dig deep to research and understand your competitors and what they are offering and use this knowledge to help make your products, services and marketing stand out.
Routes to market
We help you evaluate your own, and your competitors’, routes to market and identify and develop new ways to achieve profitable growth.
Aligning your communication methods, whether it’s one-to-one, one-to-many or many-to-many, both online and off, is key to successful communication with customers.
Achieving your targets
Working hard to understand the challenges you face and where you eventually want to be, we help you target your products or services to the right people in the right on and offline locations.
You’re in safe hands
Working with ICM is a straightforward partnership built on trust, transparency and honesty. Here is our three-point customer charter:
1. Working with us
All our clients like to work in different ways; with pre-written briefs, developing a brief with our assistance or sitting alongside one of the team in our studio. Whichever way you like to work we offer flexibility and are here to help you at every step.
2. Transparent project costs
Our itemised cost structures help you to maximise your budgets from brief to completion. Whether you opt for a page rate, an hourly rate or a set project cost you’ll always get value for money.
3. You own the work
We know copyright clauses can cause clients headaches. So we like to use the pain-free way - on completion of the work and full payment of services you own it. It’s as simple as that.
OUR PEOPLE ARE OUR BEST INVESTMENT
We’ve taken our time to recruit the right people into the
right roles; knocking back candidates time after time if they have not met our ‘outstanding’ grade
You will work with a team of people who have the skills, dexterity, forward thinking and passion to put together a project which is right for you.
WE ALREADY WORK WITH SOME GREAT COMPANIES
We make it happen for you and your business across branding, design, digital, packaging and exhibitions.
Call us if you are interested in learning more about ICM Creative and what we can make happen for you.
+44 (0) 113 236 1707
If you'd like to discuss a new project get in touch with Caroline Murray who will be happy to help.
ICM Creative, Springstone House, 2 Milestone Court Business Park, Town Street, Stanningley, Leeds, West Yorkshire, United Kingdom, LS28 6HE